Careers

 

JOB DESCRIPTION

SOCIAL & COMMUNITY SERVICES MANAGER

Job Title: Social and Community Services Manager

Location: Oakland California

Reports to: Anupama Chapagain

Employment Type: Part-time (0.5fte)

Position Summary: We are seeking a strategic, community-driven, and detail-oriented Social and Community Services Manager to lead our social programs and oversee key financial operations for the organization. This role blends heart and strategy—supporting individuals and communities through direct service oversight, while also managing financial systems, reporting, and compliance to ensure the organization’s long-term sustainability.

Key Responsibilities:

Program & Community Services:

  • Plan, implement, and evaluate social and community programs and services.

  • Supervise, support, and develop a team of program coordinators, case managers, and outreach staff.

  • Build and maintain partnerships with community organizations, government agencies, and service providers.

  • Conduct needs assessments to identify service gaps and inform program development.

  • Develop and maintain policies and procedures to ensure the quality and safety of services.

  • Represent the organization at community meetings, coalitions, and public events.

  • Prepare regular reports on program performance, outcomes, and impact.

Organizational Finance & Administration:

  • Support Director of Operations in overseeing the organization’s day-to-day financial operations in collaboration with accountants and external bookkeepers.

  • Manage budgeting processes across departments and track spending against grants and contracts.

  • Ensure compliance with financial policies, procedures, and internal controls.

  • Coordinate annual audits, tax filings, and renewals of financial documents as needed.

  • Manage vendor relationships.

  • Maintain and update financial policies and ensure staff adherence.

Qualifications:

  • Bachelor’s degree in Social Work, Public Administration, Finance, or a related field (Master’s preferred).

  • Minimum 2–3 years of experience in nonprofit management, social services, or community development, including experience with financial oversight.

  • Proven experience in program supervision and financial administration.

  • Strong understanding of issues affecting underserved and marginalized communities.

  • Proficiency in financial software (e.g., QuickBooks, Excel) and reporting tools.

  • Excellent organizational, interpersonal, and communication skills.

  • Ability to manage multiple priorities with a high level of accuracy and attention to detail.

Preferred Qualifications:

  • Bilingual or multilingual skills.

  • Experience managing grant budgets and restricted funds.

  • Familiarity with nonprofit accounting principles and compliance requirements.

  • Experience developing and enforcing organizational policies.

Work Environment:

  • Occasional evening or weekend work required.

  • Some local travel expected.

  • Hybrid work options may be available depending on program needs.

How to Apply

To apply, please submit your resume and a cover letter to jobs@cerieastbat.org by May 10th.

For questions about the position, contact Human Resources at  jobs@cerieastbat.org.